FAQ's:
I don't hear any audio in the headset.
Check that the headset is connected. Check the audio settings of the softphone and the Windows audio settings. The headset or the Bluetooth adapter must be set as the standard audio device for audio and voice.
My microphone doesn't seem to be working, the person I am talking to cannot hear me.
Check that the headset is connected. Check the audio settings of the softphone and the Windows audio settings. The headset or the Bluetooth adapter must be set as the standard audio device for audio and voice.
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